Gotmink

Direction

With headquarters in Lisbon and several structures nationwide (Porto, Aveiro, Viseu, Guarda and Portalegre), GOTMINK is a company specialized in Outsourcing and Client Management. With a customer portfolio consisting of micro, medium and large companies from various sectors of activity, we position ourselves as a stable and flexible partner, in order to meet the different market demands.
In order to increase your company's productivity, we provide specialized support in the main areas of management support, ensuring the treatment of your data with total security and confidentiality. To boost your business, we have an experienced and specialized team that is focused on offering you solutions adapted to your company's needs and objectives.
Gotmink's Mission is to be known for developing and training committed and satisfied teams, where the strategy is centered on the goals set by our clients.
We are a goal-oriented company, with our values reflected in the way we do business but also in the way we treat our people. We empower each of them, always seeking to direct them to the function where they can best develop all their talent.
SERVICES:
INBOUND TELEMARKETING (Customer Support, Cross Selling, Up Selling, Customer Loyalty, Order Management, Incidences, Help Desk, E-mail Management, Back Office, Outbound);
OUTBOUND TELEMARKETING (Sales, Cross Selling, Up Selling, Customer Loyalty, Scheduling Visits, Collection Management, Telephone Surveys, Database Updating);
COMMERCIAL (Direct Sales, Customer Recruitment, Customer Loyalty, Services and Products Promotion);
MARKETING (Brand Promotion, Social Media Management, Promotional Campaigns, Lead Generation Campaigns, Digital Marketing, Direct Marketing);
HUMAN RESOURCES (Recruitment and Selection, Training, Process Management);
ADMINISTRATIVE (Operational Support, Documentation Management, Hiring Management, Structural Organization, Sales Processes, Logistics Management).